Privacy Policy
Encore Videography is committed to protecting the privacy, accuracy and reliability of any Personal Information you
choose to provide through our website, by e-mail, or verbally. In order to serve you as best as we can, we may ask you
for certain Personal Information. Your Personal Information is kept confidential; we have developed information privacy
practices that are described in detail in this privacy policy. Encore Videography maintains your Personal Information in
strict adherence with this policy.
Please read this privacy policy carefully. By using Encore Videography services, you agree to the terms of
this policy. If you do not agree with these terms, please do not disclose any Personal Information. This
privacy policy may change from time to time. Should you have any questions about this policy or our data
collection and use practices, please contact us by e-mail at margaret@encorevideography or by phone, as
listed above.
Our Commitment to Privacy
Your privacy is important to us. To better protect your privacy we provide this statement explaining our information
practices and the choices you can make about the way your information is collected and used. To make this statement
easy to find, we make it available on our web site (www.encorevideography.ca/privacypolicy.htm) and on every page
where our information collection practices are applicable.
Collection of Personal Information
It is not necessary to provide any information that identifies you (hereinafter referred to as "Personal Information") to
use our website. In general, you can visit our website without telling us who you are or revealing any Personal
Information. If you want, however, to access certain features offered through this website, it may be necessary to
provide Personal Information, such as your name, address, and telephone number, and possibly other information. We
also may ask for some Personal Information when you send us a comment or question, or when you request
information through our Site or by E-mail. If you do not want to give us any Personal Information, you can choose not
to use these features of our website. The choice is yours. We are only interested in offering you convenient online
services that match your interests and needs.
The Information
We Collect Personal Information that is collected on certain pages of our website. If you decide to contact Encore
Videography online to ask a question or learn more about our package(s), you will find that the contact forms ask for
certain types of Personal Information to assist us in complying with your requests. Encore Videography may ask you
to provide Personal Information, some optional, some required, on specific pages of the website. The information
requested may include your name, E-mail address, phone number, dates of requested coverage, and your comments.
Further Personal Information may be collected during communication with you by e-mail, on the phone or during
meetings. During those meetings Encore Videography may ask you to provide Personal Information, some optional,
some required. The information requested may include your name, age, address, e-mail address, shipping information,
phone number, dates of events, event details, locations where the events will take place, family information (including
marital status), bridal party information (including ages, e.g. 2 year old flower girl). Images of you, and/or your guests
at your event or function, are also retained by Encore Videography in an electronic format.
Use of Personal Information
We use your Personal Information for four general reasons. First, we use Personal Information to provide you with the
services that you request. Second, we may use your Personal Information to send you additional information about our
products or information about other products and services in which you might be interested. Third, we may use your
information in aggregate form to help us evaluate and modify existing services, and to help us develop additional
services that are likely to be of interest to our clients. Fourth, we may use your images for advertising purposes, to
promote and develop Encore Videography and its products. In no manner is your Personal Information ever used in
association with a video, photo or any other manner unless we obtain in writing a release, for us to use that information.
Use of Images
Images that we create may be used in promotional items such as marketing material, event bulletins, business cards,
posters, advertisements, and website galleries. No Personal Information is ever used in these formats. The images are
only used to represent the art that is created from your likeness only. You can always choose not to have your images
used for our advertising. To do this you must send us an e-mail or registered letter. Every reasonable effort will be made
to remove your likeness from the advertising material, however if the publication or material is being distributed by a
third party, we may not be able to control the use after the information is sent from our studio, so it is your responsibility
to inform us of your desires before we make use of your likeness. Please refer to Personal Information: Access and
Correction for the procedures of informing us of your wishes.
How We Use Personal Information
We use the Personal Information you provide (summarized in “The Information We Collect”) to provide you with the
services that you request. Your Personal Information will be shared with our employees and assistants. Your Name,
Address and Phone Number may, when required, be shared with unrelated entities and/or business partners acting on
our behalf to: (i) ship an order you have requested; (ii) collect debt or other payments; (iii) book an indoor location for
your event. We do not share this information with non-Encore Videography companies except to the extent necessary
to complete your transaction and, when we do share it; it is subject to their agreement to treat it as confidential business
information and with the understanding that it may not be used for any purpose other than to perform their function.
Encore Videography does not sell or otherwise directly profit from collected images. Our only gain is the advertising the
images generate.
Disclosure of Personal Information
We release Personal Information when we believe release is appropriate to comply with the law.
Personal Information: Access and Correction
If you would like to access your Personal Information, or request that your Personal Information be modified, corrected
or removed from our records, please contact Encore Videography through our E-mail or the mailing address listed
below. Encore Videography will make all reasonable efforts to respond within 30 days of your request. Encore
Videography will use reasonable efforts to supply you with this information and to correct any factual inaccuracies
that you identify.
Our Commitment to Data Security
Encore Videography works hard to ensure that your Personal Information is secure.
Information collected during meetings or verbally is kept on paper rather then electronically (excluding: your name,
address, phone, e-mail and purchased package, i.e.: information gathered by our accounting software plus video,
scanned and digital images). However, no data transmission over the Internet can be guaranteed to be completely
secure; we cannot guarantee the security of any information you transmit to us, and you transmit such information
at your own risk.
Links to Other Sites
As a convenience to our visitors, the Encore Videography Site may contain links to a number of sites that we believe
may offer useful information. When you click on one of these links, you will be transferred from the Encore Videography
Site and be connected to the Site of the organization or company that you selected. The Encore Videography privacy
policy is no longer applicable when you leave our Site by way of a link. Each of these linked sites maintains its own
independent privacy policies and procedures which you should consult before providing any of your Personal
Information.
Changes to Policy and Questions
Encore Videography reserves the right to modify, add or remove portions of this Privacy statement at any time and its
discretion. If we decide to change this policy, we will post those changes at this website, which will be effective
immediately upon posting. If you have any questions about our policy, this Site or its offerings, you may
e-mail us at margaret@encorevideography.ca or use our e-mail link available on the Contact Us page.
Margaret Roadhouse
519-205-0733
519-668-9350